vCenter Deploying OVF – ‘A connection error occurred’

During the process of deploying an OVF (Log Insight in this example) using the vSphere Web Client running on a local windows vCenter instance, I encountered the following error:

‘A connection error occurred. Verify that your computer can connect to vCenter Server.’

ovf-deployerror1

First step was to perform some basic ping tests of the vCenter FQDN, the results indicated that my vCenter host name was resolving to IPv6:

ovf-deployerror2

My next step was to disable IPv6 on the adapter:

ovf-deployerror3

Testing Ping again proved that by just disabling the checkbox on the adapter is not sufficient, even adding a host file entry did not remediate the name resolution:

ovf-deployerror6OVF-DeployError4.jpg

This resulted in editing the registry to fully disable IPv6 on my vCenter machine:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip6\Parameters] “DisabledComponents”=dword:000000ff

OVF-DeployError7.jpg

Note: After creating the reg key a reboot the machine is required. If this is a production environment please ensure no other users or systems are impacted if rebooting your vCenter.

Name resolution complete for IPv4 Success!:

ovf-deployerror8

Now I can continue with deploying my OVF:

OVF-DeployError9.jpg

Note: I had to remove and reinstall the VMware Client Integration Plug-in 6.0.0 after making these changes.

 

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